Returns are only allowed for Dead On Arrival (DOA) Product, or if the wrong item was shipped. In both cases we will provide 100% refund or replacement.

A product is considered DOA if it shows symptoms of a hardware failure, preventing basic operability, upon its first use out of the box.

Repaired or tweaked products are not eligible for refund or replacement. Returns should be initiated within 5 calendar days of the item arriving at customer address.

Due to the nature and usage of our products, We do not provide any warranty, unless it is explicitly mentioned in the product page.

In case of queries on warranty and return policies, please reach out to us




Payatu BV

KvK number:66404711, WTC The Hague Business Center, Prinses Margrietplantsoen, 33 2595 AM Hague, The Netherlands.

Payatu Security Consulting Pvt. Ltd.

Office No.502, Tej House, 5MG Road, Pune, Maharashtra 411001

Contact Us


Phone: +91-20412-07726